A: To find your perfect fit, follow these steps:

1. 
   Measure your feet: Stand on a piece of paper, trace your foot, and measure from heel to the longest toe. Repeat for both feet — always go with the larger measurement.
   
2. 
   Check our size chart: Compare your measurement with our shoe size chart to find the corresponding size.
   
3. 
   Consider the fit: Some styles may run slightly large or small. If you’re between sizes, think about whether you prefer a snug or slightly roomy fit.
   
4. 
   Try them on: If possible, try the shoes with the type of socks you plan to wear. Walk around to ensure comfort.
   

Need help? Our support team can guide you if you’re unsure about sizing.

Once your order has been shipped, you’ll receive a tracking number via email or SMS. You can use this number on the courier’s website or app to see the real-time status of your delivery. If you haven’t received your tracking details, contact our support team and we’ll provide them for you.

Proper care depends on the material of your shoes:

• 
  Leather: Wipe with a damp cloth, use a leather cleaner, and apply a conditioner to keep them soft. Avoid soaking in water.
  
• 
  Suede/Nubuck: Use a suede brush to remove dirt and a suede eraser for stains. Do not use water.
  
• 
  Canvas/Fabric: Remove loose dirt, then gently scrub with mild soap and water. Air dry; avoid direct sunlight.
  
• 
  Rubber/Synthetic: Wipe with a damp cloth or sponge. Mild soap can be used for tough stains.
  

Always remove laces and insoles before cleaning, and let shoes air dry naturally.

No, we operate exclusively online. This allows us to offer a wider range of products and deliver directly to your doorstep.